www.narvinta.com

Good marketing and advertising is not easy for small business on a small budget however it can be done with the proper strategies. There is a lot of competition in advertising for the customer’s eyeball and interests. Everyone is competing to get the customer to listen to their marketing and their offers. But are you asking yourself if the customer is listening to you? And have you thought to yourself why should they listen to you?

Does your potential customer understand that your offer is credible and that the reputation of your business is long-standing and can back up its offer? Have you given the customer a reason to care about what you have to offer? Do you have any proof that your offer is better than your competition? Have you explained this in a clear and concise way to your potential customer in your advertising and marketing?

You cannot expect your customer to care in advance of what you are going to do for them or what your company is going to do in the future. But if you can show them statistics or proof perhaps in testimonials then you might have a chance. You must remember you are not the only company out there competing for the customers time or interest. He therefore have to make your case very quickly and back it up with information that can be digested very quickly. Have you done that?

Why not take a look at all your marketing and advertising right now and read it from the customer’s perspective and ask yourself why you should the customer care about what I’m offering and why should they be interested if my competition is offering nearly the same thing. If you do not see this in your marketing and advertising you need to add it. And the sooner the better so, please consider this in 2006.

Lance Winslow

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Have you ever heard of a “platitude” before? Kind of a funny that platitude sounds a lot like a “platypus”. Big difference though: the platypus is an exceptional animal that is so distinctive, that people stop and stare at it wherever it goes. Conversely, the platitude isn’t so unique; in fact, it causes people to yawn and becoming disinterested and disengaged.

So what is a platitude?

A leading marketing expert at Y2Marketing described a platitude like this, “Words are phrases that are drearily commonplace and predictable that lack power to evoke interest though overuse or repetition that nevertheless are stated as though they
were original or significant.“

Here’s a quick list of the perpetrators to look out for, how many times have you seen them in other people’s marketing and
advertising? When you saw them, didn’t you think, “They’re the same as everyone else?”

* We’re the fastest

* More honest

* Best service

* Get the job done right

* Largest selection

* Most convenient

* We’re experts

These are all good qualities to have; don’t get me wrong. But how often have you gone through a magazine or telephone
book and sifted though countless ads that all looked and said the same thing? No separation, no distinction and no way to tell one business from another; it was hard to choose a business wasn’t it? That’s largely because the businesses
were using platitudes. When this happens we as prospects or consumers get confused and become disinterested, and that means low to no sales for that business.

By unwittingly using platitudes in marketing and advertising you’re in effect telling your prospects that there really isn’t any difference between you and the competition, and there’s no real reason they should choose to do business with you. If your
marketing and advertising says the same thing as everyone else you’ll blend in and get lost with everyone else in the crowd.

Saying the same thing and appearing the same as everyone in your marketing and advertising causes confusion and apathy
on the part of your prospect, and slow to no sales for you. When you’re investing hard-earned money into your business you want to get the most out of your investment, and that means making sure whoever does your marketing and advertising can make
your projects unique and effective.

What you can conclude here is that in order to get more customers, better customers and get the absolute most out of your marketing and advertising dollars you have to discover and bring out what’s unique about you. Different is good, in fact, being different is essential - if you’re not unique, you’re invisible. This is why the “free” graphic design you receive when advertising in a publication is something you want to avoid, (check out my article, “When Free’s Not What It’s Cracked Up to Be“).

So what can you do to be unique?

You can invest time and money in learning what’s unique about you, or if that isn’t your cup of tea, you hire
a business savvy graphic designer who can help uncover what’s unique about you and why that should make you the clear and overwhelming choice for your prospects to do business with. Hey - that’s what I do for a living, and why I invest so
much time and energy in learning about you, your business, your competition, your clients and your vision and direction when designing marketing and advertising projects. I, and other high level marketing designers can help prospects see you
as unique, I suppose we can help you look like - well, a platypus.

Have you ever felt like you have an outstanding business but you’re the best-kept secret in town? If you do there’s a strong chance that your marketing and advertising makes you blend in with everyone else. Frustrating isn’t it? If you’re looking to change things up in your business and start getting every last dime of value out of your marketing and advertising, give me a call at 480.391.0704 and schedule your free business credibility consultation. Let’s talk about taking you from being a secret
to a success; let’s talk about turning your platitudes into platypuses.

I help small businesses build more confidence and credibility into their business brand. Through marketing and design initiatives; I help you feel better about your company. Making you feel good about your business gives you more confidence and less anxiety when you are networking, promoting or selling your business. If your business needs the reliability and talent of an in-house marketing and design department but doesn’t want additional employees, salaries and benefits, give me a call at 480.391.0704 - I have a new approach for you.

If you are looking for more free insight and inspiration, you’ll want to get in on the “Can-Do Confidence Builder”. Emailed weekly, the Confidence Builder provides you with essential marketing and design insights that help you get the most out of your investment and help you to stay one step ahead of the competition. Email me at comments@candographics.com and asked to be added to our list or visit http://www.candographics.com

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Have you ever seen an ad on television that was beautiful, slick, and stylish but didn’t fit the product? How about a magazine ad that, though gorgeously photographed, didn’t make it clear what was being sold? Or have you heard a catchy radio ad that neglected to give contact information? If you pay attention, you’ll notice these money-wasting advertisements in all types of media.

If a corporation puts out a bad advertisement, the marketing department will have the resources and budget to make a mid-course correction (sometimes). Often the thousands of dollars a small business puts into an advertising promotion are the bulk of the marketing budget for the entire year (usually). There’s no money, time or resources for a do-over if the ad doesn’t bring in customers. Small business people simply can’t afford to spend money on expensive ads that don’t work.

Preparing an effective ad is harder than it looks, but even the smallest business can produce an ad that works if some simple rules are followed. Following are four tips you can use to create a great ad for your business, regardless of your budget, marketing experience, or the media used:

1. State the Product or Service Clearly

Make it absolutely clear what product or service you are selling. Keep it simple and honest. Instead of advertising “meticulously crafted, threaded fastening accessories” just say, “best steel wing nuts.” Don’t make it hard for the customer to pinpoint what you’re selling and don’t overdo the flowery descriptions.

2. Use a Call-For-Action Phrase

Forgetting the call-for-action is the biggest mistake I see in small business advertising. A call-for-action is a short sentence telling the customer how to get the product or service, such as “call us for a free sample,” “order online at www.mywebsite.com,” “get Product X at these fine retailers.” The call-for-action is important because it reinforces the customer’s decision to buy and gives specific instructions. Without a call-for-action, a certain number of customers will change their minds almost instantly, as their attention is drawn elsewhere. Others will ignore the ad unless you make it clear you want their business by telling them exactly how to spend their money.

3. Check for Correct, Complete Contact Information

You must include a phone number, address, and/or website (preferably all three). Triple check to make sure the information is correct. This sounds obvious but consider this real-life case: A plumbing company in my hometown advertised 24-hour service but only put the number of the main office in their telephone directory ad. The office was only open 7:00 a.m. to 5:00 p.m. That was little use to someone with a leaking hot water heater at 2:00 a.m. The plumbing company also had a website where, with some digging, a desperate homeowner could ferret out the 24-hour service numberbut what customer is going to spend time hunting the number down when he’s up to his ankles in standing water?

4. Sell the Benefits

I often see ads that try to sell the customer on the features of a product or service rather than the benefits to the customer. What’s the difference? Features describe the product or service; benefits tell the customer how those features will help him or her. Let’s take a common product like bread. Say you’re selling a special kind of nutrition-packed wheat bread (it was granny’s secret recipe). You could list some of the features of this wonderful bread in your ads:

Contains 3 times the usual vitamin D and calcium

Extra potassium

Uses only rolled oats

(That all sounds very healthy, but I don’t know how eating more of those things will do me any good. Besides, I like my usual brand of wheat bread. I pass by your delicious, nutritious wheat bread and buy the same supermarket bread I’ve eaten since I was a kid.)

Now let’s state those features as customer benefits:

Builds strong bones and teeth

Helps control high blood pressure

Lowers cholesterol

(I didn’t know I could lower my blood pressure by eating a different brand of bread. That’s sure sounds easier and tastier than taking supplements. I pick up a loaf, and some of your whole-grain dinner rolls, too.)

Translating the features of wheat bread into benefits isn’t that difficult. What if you have a very complicated product or service? Drilling down to the benefits can still be done quite easily. When I get stuck writing up a benefits sheet, I filter everything through this phrase: “What’s in it for me?”

These four marketing tips are a great place to start when preparing your advertisement. See Marketing Tips For Small Business - Advertising That Works, Part II, for more tips and insider tricks.

Segarin Monk is a marketing specialist promoting social betterment programs for governments and non-profit organizations. He believes in high-integrity, pass-it-on, pay-it-forward marketing. See more articles from this author at: http://marketingyogi.blogspot.com/

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